Cancellation & Refund Policy


All PDF products are sold with watermarks showing users’ names. Sales of PDFs are final, and no refund will be provided for these products.


Students may cancel their enrollment up to two weeks prior to the course date with a full refund, minus a USD 25 fee for administrative costs.  Students who cancel their enrollment less than two weeks but more than one week prior to the course date will receive a 50 percent refund.  If students cancel their enrollment less than one week prior to the course date, no refund will be available.

Alternatively, students needing to cancel their enrollment may request to change their enrollment to another date offered for the same course, provided that such request is received two (2) days prior to the date of the course for which the students were originally enrolled and that there is space available in the newly-requested course date.  A USD 25 fee is charged for the change to cover administrative costs.